Where are my memories stored?

All memories are encrypted by your friend’s circuit board. If your friend is lost or damaged, they are inaccessible forever.

Is my friend waterproof?

Splash-resistant, not swim-proof.

How long does the battery last?

About a day of hanging out.

Do you ship internationally?

Friends are only available for sale in the United States + Canada.

What’s the return policy?

Friends ship with a 1-year limited warranty. You may return your friend to us if there are any defects during this time period.

Will updates change my friend’s personality?

Updates may add capabilities but will never overwrite memories.

How do I contact you?

You can reach us at team@friend.com.